Use backup verification code
Backup verification codes are 12-digit codes that are given to you when you set up multi-factor authentication.
Contact Support
Please send us an email at ActiSoft Technology describing your issue so we can assist you.
Terminate Sessions
Apart from changing your password, you can perform the following action if you feel your account is compromised:
- Terminate all the browsers sessions.
- Terminate all the desktop and mobile app sessions.
- Include OneAuth: If enabled, you need to verify your new password in OneAuth app installed on your Primary Device.
- Revoke connected app's access to your account.