Use backup verification code

Backup verification codes are 12-digit codes that are given to you when you set up multi-factor authentication.

Contact Support

Please send us an email at ActiSoft Technology describing your issue so we can assist you.

Terminate Sessions

Apart from changing your password, you can perform the following action if you feel your account is compromised:

  • Terminate all the browsers sessions.
  • Terminate all the desktop and mobile app sessions.
  • Include OneAuth: If enabled, you need to verify your new password in OneAuth app installed on your Primary Device.
  • Revoke connected app's access to your account.